Exams - Appeals & Process

Exam Appeals Process

Appealing Your Result
This page gives some guidance as to how parents or carers and students can appeal against a grade/mark awarded in any examination.

Appeals can be made for controlled assessment, assignment, portfolio or written papers.

There are two procedures;
Internal appeals apply to provisional marks awarded before they are sent to the awarding body. External Appeals apply to marks when received as results.

Both processes can be initiated by contacting the examinations office directly on 01302 312140 ext. 236.

1. Internal Appeals about Result
In this type of appeal is used to investigate a mark awarded in a controlled assessment. As soon as an appeal is requested verbally a panel meeting will be arranged.

Internal Appeals Panel
Senior Manager: Mr Hartley
Associate member of staff/governor: Subject Leader
Examinations Officer: Mrs Reed

• A parent/carer/friend and candidate may be present at the panel meeting.
• Teacher/staff involved may be present or give written evidence to be presented to all.
• Internally assessed components are subject to external verification and marks may change.

College Controlled Assessment/Portfolio Policy
Candidates should be given their mark or grade with the proviso that it is not moderated (i.e. checked against national standards) and may change as a result of moderation by an examiner/moderator.

Procedure
• Internal appeals are subject to a time limited response of 7 working days
• Appeal directed to senior manager
• Evidence collected in writing (teacher and/or candidate)
• Written response to the candidate/parent/carer (i.e. decision as to change mark or re-moderation and reasons)
• Hearing if required. (i.e. candidate dissatisfied with outcome)

2. External Examination Appeals about Results
This type of appeal should be used once results are known, usually at the end of a course or after a module test. The timing of external appeals is critical as results in August are received when many staff and parents are on holiday. It is vital that the points made later in this section are read and their implications understood.

Appeals can take several forms;
• A clerical check of marks for a written component
• A re-mark (with report if required)
• A re-moderation of coursework
If there is any doubt that a result is wrong for whatever reason then the procedure outlined below should be followed.

External Appeals Panel:

Senior Manager: Mr Hartley
Associate member of staff/governor: Subject Leader
Examinations Officer: Mrs Reed

• A parent/carer/friend and candidate may be present at the panel meeting • A teacher may suggest an appeal but because results can go down as well as up the appeal should always have the written permission of the candidate.

Linear Results

All qualifications
Initial contact should be made to the examinations office. Appeals should be made within 5 days of the publication of results and certainly before the dates given below. For A level results where a place at university may depend on the appeal this is a priority.

For summer results the deadline for A level priority enquiries (those where a candidates place at a further or higher education college depends on the outcome of an enquiry about results) is very tight. Awarding bodies were required to inform centres and candidates about the outcome of such enquiries within 20 days. The last date for appeals against grading is 20th September for June series

Procedure
• Time limited to response within 7 days
• Appeal directed to examinations department via teacher (usually HOD) after discussion with candidate/parent.
• Analysis of marks for components undertaken
• Evidence collected in writing (teacher and/or candidate) relevant form filled in and signed by the candidate. (i.e. permission to request/re-mark)
• Application for relevant service made online by examinations department
• Written response (i.e. decision to apply for re-mark, re-moderation)
• Report of remark or scripts returned communicated to candidate in writing. Scripts need to be signed for.
• Hearing if required.
• A rejected external appeal does not mean that any further action can be taken.

A Student Complaint Form can be found on the E-Portal.